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Chris's Denture placement

Chris came to us at Envisage Dental West Moors because he was unhappy with his current dentures in terms of look, comfort and function. He couldn’t eat properly and sometimes felt his dentures were loose fitting and uncomfortable. After an initial assessment, we were able to recommend a denture solution that worked best for Chris.

What we did

We discussed all the options available from implant retained dentures, bridges, partial dentures and permanent implants. Once Chris was happy with an option that suited his needs we booked him to take a set of impressions of his teeth. We then worked with our lab to create the denture using the finest materials. Chris was invited back for try-ins and fits until the result felt perfect.

Outcome

Over the course of 2 weeks Chris underwent a full denture plan to replace his current dentures which were proving uncomfortable. After the treatment was completed Chris had the result he’d dreamed of – “a new, comfortable and absolutely perfect denture”.

A word from Chris

“I needed a new denture as the others were getting very uncomfortable. I had a full assessment with my dentist where he explained all the options before I chose the right option for me. My dentist was great and spent lots of time with me until we got a perfect fit. They where absolutely brilliant and in the end I had a new, comfortable and absolutely perfect denture!”

Need a Denture review?

Speak to your Envisage Dental West Moors dentist about your options for replacing current dentures or having a new denture. We have a number of options to replace missing teeth including permanent Dental Implants and Implant retained dentures (separate assessment), bridges, partial dentures and full dentures. Our dentists are supported by qualified clinical dental technicians to help ensure the denture fit is perfect for you.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental West Moors. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

768 Reviews

5.0

7th November 2024

The team at WestMoores clinic are very helpful, thoughtful, friendly, nothing is too much trouble! They are a great team! I would love to be a patient here myself, but unfortunately they don't accept nhs adult patients. But i will continue to bring my 3 children, who the team are fantastic with.

7th November 2024

Staff on reception are really lovely, easy to speak to. Rammi is a brilliant dentist and Amy is a great hygienist.

5th November 2024

Very competent dental practitioner.

1st November 2024

Good experience. V friendly and professional staff

30th October 2024

Very efficient and friendly

27th October 2024

My recent visit to Amie the Hygienist and Sevi for a dental check up was just wonderful, such kind and thoroughly professional members of your staff plus Elena on Reception all make me feel safe and at ease, at all times, best dental practice ever! Thank you all!

25th October 2024

Having been a customer for over 30 years

25th October 2024

everyone us so helpful, Aimee us incredible and Katie is s great addition

25th October 2024

I was fitted in at short notice for the inspection to support a letter from my dentist regarding dental fitness for undergoing a forthcoming heart operation. My dentist was supportive and understanding and conducted the examination efficiently and with an x ray. The letter was delivered later that day.

23rd October 2024

Excellent staff, very friendly and professional. All treatment is explained and questions are invited. The hygienist is very observant.

19th October 2024

Every aspect was top class

18th October 2024

The whole team - from the receptionist to the hygienist, Sima, and then on to the dentist along with the dental nurses are all warm and welcoming making me feel confident and reassured that I am receiving the best possible treatment.

17th October 2024

My daughters needs were listened to prior to the appointment and she was made to feel comfortable throughout

16th October 2024

The staff are friendly and efficient. The standard of hygiene and cleanliness is excellent. The treatment is explained well and alternatives are offered and explained as well. All in all, visiting the dentist is a pleasant experience!!

WK

Wendy Katelin

Excellent practice. All staff are helpful and caring. No hesitation in recommending.

11th October 2024

The staff were welcoming and explained what they were doing as they were doing it

11th October 2024

Absolutely amazing dentist! My sons appointment was at 1130 and we were called in exactly on time, all the staff were smiling, friendly and kind. The dentist even called me over to look at his teeth and show me what she was talking about, never been to such a great practice.

9th October 2024

Easy to get an appointment and the dentist is extremely good in my opinion

9th October 2024

All staff, reception and dentists, dental nurses always very friendly, cheerful and helpful

8th October 2024

Totally satisfied with the treatment I received. Relaxing experience

3rd October 2024

The girls are lovely. I am extremely scared of the dentist and the girls have to put up with me being a nervous wreck.. I am very grateful for their patience and understanding for me.

NR

Nigel Roberts

Caroline is the most excellent dentist- kind and professional - go see her

1st October 2024

Friendly staff always a positive visit . Receptionists always very polite and friendly.

28th September 2024

Friendly and professional. Also had oral hygienist Amy, who is always great

26th September 2024

Felt at home. Comfortable, safe, and trusting in the staff

26th September 2024

Thoroughly professional

25th September 2024

Professional and first class treatment

25th September 2024

Everyone is so helpful, friendly and professional. You feel safe and are put at ease as soon as you enter the building. Any worries melt away.

24th September 2024

I feel confident being treated at West Moors

MH

Mike & Frances Hartland

Reception staff are pleasant, efficient and happy. Rami is pleasant and professional. In the past 80 years, it is the most pleasant and professional practice that I have attended.

20th September 2024

Routine hygienist appointment but other issues surfaced which Aimee dealt with quickly and efficiently with need for other treatment which was arranged. Aimee is professional, thorough and caring, a huge asset to the practice.

20th September 2024

Helpful and friendly staff, on time appointments and all treatment explained as it happened.

19th September 2024

Caroline is friendly and warm. She listens to you. Whole family, 11 of us, followed her to west moors when she moved from Bournemouth. Best dentist we have ever had.

17th September 2024

I'm confident that the staff have my best interests at heart. I get clear guidance on oral hygiene and am encouraged to improve my oral health. My checkups with Sevi are always gentle and thorough, as is my hygienist session with Sema.

14th September 2024

I have been a patient for many years and have recommended people including my husband to this practice. I have never been disappointed. Treatment is tops and staff and dentists friendly and always listen.

13th September 2024

Caring and efficient treatment. Friendly staff. Efficient reception.

13th September 2024

Recently transferred from another practice - due to bad BUPA administration - dentist and other staff here all good and worthy of praise

AT

Ana Thomas

I recommend Envisage highly. Since I moved to this practice my experience of dental care has completely changed. I no longer dread my visits. The dentist I see is fantastic. He has really put me at ease along with his friendly dental nurse. The hygienist was great. And the reception team are friendly. I’m so glad I changed to Envisage and wish that I had done it years ago because now I’m happy to have my regular checks.

7th September 2024

I was completely at ease during my appointment and pain free during tooth filling.

7th September 2024

i felt that i was listened to and that the team and dentist were very professional and i really relaxed as had had a bad experience before

5th September 2024

The reception staff were friendly and efficient. The waiting room and surgery were fresh and clean. The treatment was well explained by the dentist, who carried out the treatment efficiently and painlessly.

4th September 2024

All staff are very friendly and professional. Comfortable waiting area.

3rd September 2024

All of the staff

AW

Alan Wall

Thankyou so much Sima, for the best clean I've ever had. You are a true professional. Your advice on keeping my teeth at there best was valuable. See you in 3 months

30th August 2024

I was seen promptly, not having waited long. Everyone was very pleasant and luckily no problem with my teeth.

30th August 2024

Friendly , clean and professional .

JP

JONATHAN PACK

Friendly and professional - and love the new uniforms :-)

CC

Chloe Corner

I’ve been coming to the team here since I can remember! Elana is amazing and always greets me with a friendly smile and hello, Amiee and her nurses, I’m sorry I can’t remember their names, are so lovely and gentle, really make me feel at ease! I now see Rami, and his nurse Joanna (I think) are absolutely amazing, I’m a nervous patient anyway, but the team here never fail to make me feel incredibly safe in their care! 10/10 service and care i recommend to anyone who will listen!

23rd August 2024

Amiee and Rami, and their nurses (can’t remember names) amazing, I’m a very nervous patient but they never fail to make me feel at ease. Emma (I think) on reception, such a lovely smiley and friendly face, i absolutely love everyone at west moors!! 10/10 service

AM

Anna Matthews

I have been coming to Envisage for a number of years now. The whole team are very friendly and helpful. Any treatment I've required has been explained clearly and fully, which really helps me to feel comfortable throughout an appointment.

21st August 2024

Very friendly and professional staff.

20th August 2024

All staff are extremely courteous and helpful and I believe give first rate expertise

14th August 2024

The staff are all very pleasant and very helpful. Unfortunately we lost our hygienist Tina so changed to Amy. Was a little concerned about changing, but never really needed to worry as she was loverly and did a good job.

13th August 2024

Caroline is just lovely and makes you feel confident in her treatment. I was previously a patient of hers when I attended Arlington denist and followed her to West Moors despite the longer journey! Just confident with her advice and care.

13th August 2024

Everyone I came in contact with was helpful and you were made to feel at ease!

13th August 2024

The whole experience is fantastic ,they are all so welcoming, and pleasant ,take their time no rushing you out the door ,fully recommend.

12th August 2024

Everyone is very friendly and helpful.

12th August 2024

I am always very nervous visiting the dentist but I was put at ease immediately.

8th August 2024

Reception staff were very professional and helpful.Dentist and assistant were also very helpful and listened to my needs and concerns. Everything was explained throughout my treatment and very good advice received. Treatment room was very clean and Reception nice and comfortable.

7th August 2024

Everyone from Reception to Dental Nurse, and especially my Dentist are so friendly, professional and helpful. Always a relaxing experience. Thank you all the team.

7th August 2024

I’ve been a patient of my dentist for many years now. I completely trust her judgement and ability. She always puts me at ease.

6th August 2024

Staff very professional at all times

6th August 2024

Very helpful politely friendly team. Every time I visit all ways runs on time and always explain everything they are doing.

5th August 2024

Very professional service carried out by friendly, knowledgeable staff.

4th August 2024

The dentist that I had on Thursday, Rami, he is excellent takes his time with treatments, his assistant also reassures you that you’ll be treated very well. Both are very nice people and I would go again for any treatment that is needed. Reception staff are also very lovely.

3rd August 2024

The hygienist caused me no discomfort, and that is my expectation most visits, depending on the rare visits when I might already have discomfort

3rd August 2024

The hygienist was a fabulous teacher and health promoter. She listened to my questions and was thorough in teaching me brushing techniques specifically for my make of electronic tooth brush.

3rd August 2024

The staff are friendly and helpful, as well as knowledgeable. The atmosphere is calm, and the premises spotlessly clean.

3rd August 2024

Caring,courteous treatment by all concerned. Confidence that my welfare was important.

3rd August 2024

The reception staff were polite and friendly as were the hygienist and nurse. Time was spent to discuss mouth hygiene including type of toothbrush and flossing technique.Very professional all round.

3rd August 2024

seen on time: good surroundings.

3rd August 2024

Kind friendly staff and treatment carried out perfectly with no issues

2nd August 2024

Very impressed with all aspects of my first visit. Would highly recommend.

2nd August 2024

Although a private practice I have never felt that profit was put above need and patient care.

2nd August 2024

Very nice atmosphere, friendly and efficient reception staff. Though, friendly and helpful hygienist and nurse follows by efficient friendly and though dentist and nurse. I couldn’t ask for better.

2nd August 2024

Lovely dentist with all work carried with professionalism and a good nurse attending with the dentist.highly recommended.

2nd August 2024

Welcoming reception staff and dental practioners wwho knew what they were doing and didnt suggest any extra treatment that would have only had a 'cosmetic' outcome

2nd August 2024

I have been a patient many yearsNever had a poor experience

2nd August 2024

Rami is so good at explaining things

2nd August 2024

We’ve been with NHS dentists for my daughter’s dental check ups from age 1. She was terrified of the dentist and she is now 5 and never allowed anyone to see her teeth. On her first visit the calm nature of the dentist, environment and making her feel seen as an individual and not a nobody meant she was able to relax and have her check up. I’d recommend anyone with kids to visit as it’s a fantastic start to becoming comfortable with the dentist

2nd August 2024

Friendly staff, very professional, very efficient.

2nd August 2024

I decided to change dentist having moved to West Moors 3 years ago. I had been with my previous practice since 1988! I wish I hadn't left it so long. My dentist listened and was very understanding and the overall experience of the practice is positive

KO

Kelda Oldman

Had a very relaxing experience with the hygienist Aimee and nurse Joanna today! Aimee explained everything really clearly and had a very casual chat that made me feel at ease and helped me see a problem with my gum that I could start treating with free sames she gave me. I would recommend this dentists to anyone in the area.

10th July 2024

The receptionists have always been polite professional and friendly .My usual dentist was on holiday so I saw Sevi .Both and her assistant were polite funny made me feel at ease . Sevi kept me updated all the time .I have ALWAYS been very pleased with everyone at the surgery .One very satisfied patient .Mr Girvan Lyons .

9th July 2024

Extremely attentive and professional staff and excellent dental care provided.

KM

Kate Midgley

New Patient - very positive from reception to dentist to hygienist. All friendly and took the time to advise. Highly recommended

LP

Linda P

I have received excellent dental care at Envisage and everyone is so helpful and attentive. I have nothing but praise for the work they do. Thank you!

4th July 2024

Feel relaxed with this practice,friendly professional people, I don't mind going for appointments, I no they have my best interest..

4th July 2024

Friendly and efficient service

30th June 2024

The reception area is very calming and not like other dentists! The receptionists are calm and polite which makes for a very relaxed atmosphere!

28th June 2024

Staff very nice and helpful putting you at ease for the procedure

PL

Paul Lambert

Hi All, once again the treatment received from Aimee and her team was outstanding. Every time I go I am greeted by Elena who sees me and automatically lets Aimee know I’m there. It has been a good few years since starting with Envisage and nothing has been any trouble. Just brilliant service. Thank you Team Once again

27th June 2024

Caroline is a brilliant dentist. Warm, friendly and puts you at ease. She listens to your worries. Really can’t rate her enough. Have recommended family to her.

26th June 2024

Caroline as good and reassuring as ever, general atmosphere relaxed and professionally efficient. Staff all pleasant, ditto environment.

TB

Tony Brown

Stand out thing here is the staff, very friendly and welcoming. Great professionalism by Hyginists, reception staff, dentists and their team. Great practice !

20th June 2024

Everything

20th June 2024

Kind and efficient

20th June 2024

Staff friendly on time. Dentist very gentle :)

20th June 2024

Good service, excellent dentist ,no complaints.

19th June 2024

Caring, professional, calming, helpful, friendly, and have my dental wellbeing at heart

14th June 2024

I've always had help over many years

13th June 2024

Efficient and friendly staff, pleasant surroundings.

12th June 2024

The whole team at this practice is brilliant ! They are so professional, friendly , helpful, approachable , happy ,welcoming, knowledgable and skilled !

12th June 2024

Very professional and very considerate.

11th June 2024

This a top quality dental practice. All of the staff make you feel valued and respected. Plus the quality of care and competency of all the staff is exceptional. Well done all of you.

6th June 2024

The pleasant manner and skill of the dentist I regularly see.

5th June 2024

Carey is extremely kind and makes me feel as relaxed as possible considering I’m extremely nervous visiting the dentist due to previous experiences.

5th June 2024

Extremely polite, respectful and efficient staff in all areas - pleasant, clean and comfortable premises and adjacent parking facilities.

5th June 2024

Very friendly & informative staff

4th June 2024

Caroline is superb with the children. She makes them feel comfortable and at ease during the appointment.

25th May 2024

Leena Begum was outstanding in the treatment, communication and highly professional in treating my teenage son as a new patient. In comparison to our previous dentist, Leena was head and shoulders above. She explained the treatment plan, gave my son a valuable lesson in hygiene and delivered an outstanding service. I feel we are in excellent hands and was so impressed given our previous experience elsewhere.

23rd May 2024

All staff very professional

22nd May 2024

Experiences I've had with both dentist and hygienists have always been good and the staff always happy and helpful

22nd May 2024

Simple! It’s the best dental experience I’ve ever had

21st May 2024

All the staff, from receptionist, to dental nurse and dentist, were friendly, polite and professional. I am a very nervous patient and I was made to feel at ease at every stage of the process, with everything being explained in enough detail that I had every confidence the dental team knew what they were doing, and had my wellbeing foremost in their minds.

21st May 2024

The treatment was excellent.Unfortunately management have changed the way you pay for treatment under Denplan. The monthly cost have increased significantly but the treatment covered has decreased.

18th May 2024

Professional and caring

18th May 2024

Convenient location. Friendly, helpful staff. Easy to make an appointment. Listenend to and understood my concerns. Offered good advice.Happy to switch to annual check ups as 6 monthly deemed not necessary. Could just have kept taking my money every six months!

16th May 2024

I always feel comfortable when I visit west Moors Dentist. Staff are all very friendly and put you at ease, and it is because of this I would recommend them.

15th May 2024

Friendly dentist hygenist and reception staff

15th May 2024

Good service, professionally done and a helpful and friendly staff

14th May 2024

Kind

14th May 2024

Rami is an excellent dentist. Calm, gentle and through.

10th May 2024

The treatment was very good, but very expensive.I arrived early and was seen right away.

10th May 2024

Felt reassured and calm during my treatment. And based on my previous dentist I understood clearly what she was talking about.

10th May 2024

Friendly and efficient clinic. First class treatment.

8th May 2024

Friendly team and I felt I was treated throughout my visit as an individual and my needs and concerns were listened to and acted on

8th May 2024

The whole experience was helpful and friendly It is clean and well run

8th May 2024

Clear explanation of treatment options.Appointment responsiveness.

4th May 2024

I would highly recommend the surgery to family & friends

3rd May 2024

Friendly, knowledgeable staff and very professional

2nd May 2024

Always find all the staff friendly and listen and explain everything in simple terms

2nd May 2024

Friendly & no fears or apprehension what so ever .

2nd May 2024

Everyone at the site is welcoming, lovely and always smiling. They always explain everything in detail and I am a nervous patient so I do not attend the dentist unless I need to. However, I always feel safe at Envisage.

2nd May 2024

The team at Envisage make me feel ver comfortable and I find the difference between my past NHS dentist appointments vast. Envisage are more thorough in their examinations and I feel confident that I am getting a thorough check up and hygienist treatment. I would recommend this dental practice.

2nd May 2024

Care and attention put me at ease.

28th April 2024

Not much more than I can say. Always been happy with them and certainly not a frightening experience.

26th April 2024

I and my family have been clients for over 30 years

26th April 2024

The friendly atmosphere and ease of making appointments

26th April 2024

First rate service and professionalism as always.

23rd April 2024

All good

23rd April 2024

Easy booking and good communication from reception on available appointments and charges. Friendly staff. Almost no waiting time. Very thorough examination, the dentist listened to my concerns and explained everything simply and clearly and made sure I understood all the options.

23rd April 2024

Everything was satisfactory, as expected.

22nd April 2024

All staff always friendly and helpful

20th April 2024

Friendly professional team.

19th April 2024

Friendly and professional staff

19th April 2024

Friendliness of all staff

18th April 2024

Friendly and courteous staff who make you feel welcome. Professional attitude.

17th April 2024

Great hygiene treatment and very friendly staff

17th April 2024

The staff are efficient, friendly and polite. The premises are clean light and airy. The care and treatment received are excellent.

14th April 2024

Excellent & courteous throughout my treatment,, I felt totally relaxed & everything was explained with ease ,, a very friendly atmosphere throughout the clinic!!!

EC

Eddie Curry

Excellent care and very friendly

13th April 2024

The treatment that I received was nothing short of being first class and I experience no pain whatsoever and Caroline is very good and should recommend any body that is new to the practice. Thank you.

13th April 2024

Many thanks Amy!

11th April 2024

Professional staff and excellent environment in the surgery.

11th April 2024

The staff at West Moors are excellent. The reception staff are friendly and very helpful. The dentist and hygienist are very professional, they notice so much about you, not just your teeth. All the staff listen and explain all aspects of treatment. No treatment is done unnecessarily. At the same time the staff are approachable and friendly.

11th April 2024

Friendly helpful staff. If I have a problem between appointments they will always try and fit me in.

11th April 2024

Staff were very pleasant and caring and felt at ease with no discomfort.

10th April 2024

My sincere thanks to the reception staff together with the dentist to arrange an appointment at very short notice to deal with a broken tooth that was causing some discomfort. Excellent work by the dentist. Job done, brilliant.

GC

Gary Cumner

Always a warm welcome and great dentists and hygienists and back-up staff. Delighted with what they have all done for me.

9th April 2024

Very nice dentist and staff very gentle and aware of any fears you may have

9th April 2024

Carrie is an excellent and attentive dentist who thoroughly explained my treatment. I felt at ease in her care. Hence I'd recommend

4th April 2024

All the staff are very attentive and caring. They listen to any concerns you may have .

4th April 2024

I was very impressed with the dentist and clinic

29th March 2024

The staff were great and very helpful. When I had my filling they explained everything to me and were very accommodating to my needs. They had measured me throughout the filling and explained what they were doing during the process.

29th March 2024

I have been a patient at the West Moors clinic for many years and have always been satisfied with my continuing trearments at the clinic.

28th March 2024

Everything about the practice is excellent.

26th March 2024

Always very good to deal with face to face and over the phone. The Dentists/ Hygenists always inspire confidence which makes you feel you are in goods hands!

26th March 2024

Personal knowledge and understanding of patientProfessional skill and knowledge of dentist

22nd March 2024

Very well looked after. Lovely staff

21st March 2024

Dedicated staff who work together to make the visit a good experience rather than an anxious one.Welcoming and always listening to any problems with oral health and very helpful with advice.

21st March 2024

Amieeis always very cheerful and listens to you

21st March 2024

Efficient and friendly service

21st March 2024

Super staff , excellent service

21st March 2024

Every aspect was perfect

21st March 2024

Professional treatment performed with due consideration.

16th March 2024

Tina was great shame she is leaving

14th March 2024

The ladies are amazing. O am a very nervous patient and they really make me feel at ease. They are very patient with me which is why I use this practice

13th March 2024

The friendly atmosphere and obvious expertise of the people involved in my treatment

13th March 2024

I can see they care and communication is good because I am deaf.. they are patient and showing different way to communication.. Thank you west moors staff and looking after my teeth..

13th March 2024

Ease of access, kind staff, knowledgeable, punctual, very good at explaining things in layman’s terms if needed. Overall fantastic customer experience 9/10.

12th March 2024

Carrie (the dentist) is highly professional, exceptionally caring and reassuring giving you complete confidence that she really does have your best interests. She is always happy to chat calmly and explain any treatment and always listens to your needs. Exceptional care.

12th March 2024

Very caring dentist.

9th March 2024

The treatment received was excellent.

8th March 2024

Staff friendly, dentist efficient and knowledgeable. He also explained options very well.

7th March 2024

All the staff were very professional in all departments, the surgery was very clean and had a friendly atmosphere.

GH

Gena Herring

I have already recommended West Moors to friends and family and will continue to do so. The practice is staffed by excellent people, patients are treated well and the service is exceptional. Each patient is treated with respect and courtesy in a professional and friendly atmosphere. Thank you, in particular, to Rami and Aimee and their nurses. I am so grateful for their help and kindness, and thank you, too, to Elena and Emma, who are also excellent at their jobs. The team make going to the dentist a pleasure!

7th March 2024

I have already recommended West Moors to friends and family and will continue to do so. The practice is staffed by excellent people, patients are treated well and the service is exceptional. I can see that each patient is treated with respect and courtesy. You should be very proud of the professional and friendly atmosphere that has been created there. Thank you, in particular, to Rami and Aimee, and their nurses. I am so grateful for their help and kindness, and thank you, too, to Elena and Emma, who are also excellent at their jobs. Signed, a very satisfied customer!

PB

Philip and Judy in Bournemouth

Both back-to-back appointments were conducted flawlessly and with friendly professionalism.

29th February 2024

Team.

28th February 2024

Anna is very professional and very friendly .she made feel us so comfortable

26th February 2024

It's clean, the receptionists are lovely and the treatment is second to none

24th February 2024

Carrie and the dental nurses really look after their patients. They are very skilful and kind.

23rd February 2024

Such a friendly and welcoming team, I travel almost an hour to envisage and I would not go anywhere else, been with this practice ever since I had my first teeth!!! Such lovely people

22nd February 2024

My concern was dealt with quickly, efficiently and in a friendly, reassuring manner.

22nd February 2024

Friendly, welcoming, professional and knowledgeable team, from the reception staff through to the clinicians.

22nd February 2024

Carrie is fabulous and clearly cares.

21st February 2024

Great people. Dentist and hygienist the most considerate I have ever encountered

20th February 2024

expert hygienist and dentist

20th February 2024

Friendly and efficient staff

17th February 2024

Local to myself

15th February 2024

Aimee and the dental nurse both very nice & highly efficient

14th February 2024

Professionalism

14th February 2024

The most amazing professional and caring dental surgery ever!

13th February 2024

Good treatment

12th February 2024

Everyone was very nice and understanding, I felt very comfortable in the practice, that is why I would recommend the dentist

11th February 2024

Pleased how quickly I was seen

11th February 2024

pleasant reception staff, pleasant waiting area, extremely confident medical staff.

9th February 2024

A warm friendly welcome on arrival, always. I feel relaxed and confident that my appointment will be a positive professional, and friendly experience. I always feel that I'm the only patient. The care and time taken makes me feel special.

9th February 2024

Friendly welcome in reception,only had to give minutes before being seen by the hygienist. She and the dental nurse made me feel relaxed and explained the treatment.

8th February 2024

Nice waiting area- appointment was on time. All staff friendly and approachable.

8th February 2024

Friendly and helpful reception staff. Very friendly and excellent dentist, taking such care to check my mouth and teeth. Also excellent hygiene appointment.

8th February 2024

Warm & friendly welcome from the ladies at reception. Very pleasant waiting room.Excellent, thoughtful, kind & friendly care given by the lady Dentist, her assistant & the Dental Hygienist & her assistant as well. Overall A1 service. Many thanks.

8th February 2024

Being a nervous patient find the visit to west moors a friendly and calm experience every time

6th February 2024

Excellent treatment from John EdwardKnows what he’s doing.Quiet mannerRespectful and friendly

2nd February 2024

I can't think of a reason not to

2nd February 2024

Went into treatment early

1st February 2024

excellent Staff,very good clinician explained everything very clearly.

1st February 2024

My experience with the hygienist (Aimee) was excellent. She is always very friendly and helpful.

31st January 2024

Very efficient, very courteous. Nice people.

31st January 2024

Caroline (Dentist) is very professional and calming- thorough dental examination given and any questions asked to her were answered genuinely. No excessive treatment was pushed as a 'hard sell' and felt that my best interests were being thought about. Very glad to have found this dentist.

30th January 2024

dentist and nurse both very friendly making you feel relaxed

30th January 2024

No problems

29th January 2024

My current dentist Sevi is professional, courteous and thorough, possibly the best I have had in my time with the practice

26th January 2024

Politeness of all the team

26th January 2024

The whole team provide professional services and it is extremely easy to access

25th January 2024

My has son has additional needs and has been looked after so well for a long time sadly his dentist is leaving so I do hope this will continue they have gone above and beyond with him making him welcome and being patient

24th January 2024

How great the team are with my two children. Anna and her assistant were incredibly friendly with my girls and made them feel at ease straight away! They always leave with a smile on their face!

24th January 2024

Friendly and efficient staff. Good time keeping everything explained before hand. Good for nervous patient.

24th January 2024

Lovely people, very competent and professional and I felt comfortable throughout

24th January 2024

Convenient location, professional well trained staff, been going there for years

24th January 2024

Receptionist (Elena) very good. Dentist also very good (John Randall)

24th January 2024

Appointment was punctual, staff very efficient and friendly, and gave good explanation of treatment.

23rd January 2024

Highly professional and courteous team. Convenient, clean and comfortable premises with parking. Booking and access to treatment, especially emergency treatment is very good. Overall West Moors are friendly and helpful which essential in current times.

20th January 2024

Impressed with Carrie. She was decisive about what was needed and why

19th January 2024

Yes. excellent procedure carried out by the clinicians

19th January 2024

Everyone so kind

19th January 2024

Professional, great communication, easy and caring

17th January 2024

Everyone is very polite and friendly and they are easy to talk to.

14th January 2024

Confidence in good treatment.

13th January 2024

The friendly and professional attitude of the staff.

12th January 2024

Attentive help from clinician and personalised

12th January 2024

First class reception; competent hygenist and professional dental surgeon.

12th January 2024

As always, was looked after very well!

10th January 2024

I was nervous about the extraction but Rami made the procedure easy and comfortable. My husband has advanced dementia and the staff have arranged for him to be seen with dentist who has downstairs room. Great service

6th January 2024

Both the dentist and his assistance were very highly competent and very helpful.The only thing the practice should look at is the suggestion which was made to me at reception that there might be an expensive consultation charge, for what in my case was a very straightforward composite filling repair which could have been done without any need for a consultation -( and which in fairness was ultimately actually waived).It did however cause me concerns regarding the cost, when booking the appointment especially as I have been a private patient at this practice for over 20 years,(ie previously known as Smile.)They need to make a firm decision regarding whether or not to make consultation charge at the time of possible booking.

6th January 2024

Everyone was friendly and helpful

5th January 2024

Quick, efficient and friendly staff. Dentist excellent.

5th January 2024

The staff are friendly and professional. On the odd occasion when I've had to reschedule it's not a problem.

4th January 2024

Receptionists are so friendly and welcoming when I arrive. I’ve been to this practice for many years and they recognise me and ask how I am. My first time with this dentist but she immediately put me at ease and explained everything to me. I had no doubts when I left after the examination.

4th January 2024

Excellent treatment ,total respect, and listened to..always Kind and curtious. Appointment always easy to get ,no waiting around.. will recommend to friends.

4th January 2024

Highly skilled staff and makes you relaxed.

21st December 2023

Great care and attention to resolving my toothache, carefully explaining options and allowing me to ask questions. Giving me time and further appointments for me to consider my best option.

13th December 2023

Professional yet friendly approach by all staff. Treatment was very good. Had a good two way discussion about the health of my teeth and gums and best course of action.

13th December 2023

Having been a patient for a number of years,I have always been totally satisfied from making an appointment to receiving first class treatment at all times

13th December 2023

Pain-free. Caring. Considerate. Friendly. Extremely competent

13th December 2023

The professionalism of the dentist. His calm polite but straightforward communication and clearly the job he did.

6th December 2023

Friendly & professional staff

6th December 2023

The reception staff are very friendly and my dentist was very helpful with.my problem

30th November 2023

John Edward has been our dentist for 15 years...we've always been very satisfied with his care and his personal skills.

30th November 2023

Friendly atmosphere and people altogether a pleasant experience when it could not be

29th November 2023

Professionalism of Aimee Hygienist and her team

28th November 2023

I've been registered at the West Moors practice for over 30 years

28th November 2023

The whole team makes me feel relaxed, they are a lovely bunch

24th November 2023

Efficient, pleasant appointment

24th November 2023

Efficiency and courtesy!

23rd November 2023

Polite, friendly reception staff and great service received from our dentist. Have already recommended the practice to other people and will carry on doing that.

23rd November 2023

I have complete trust in my dentists judgement and ability

22nd November 2023

always find Aimee easy to chat to and she puts you at ease

22nd November 2023

Everyone is very friendly and welcoming. My son loves coming to his dental check ups. The dentists and hygienists are very good with him. Very happy

22nd November 2023

The attention from Caroline and Maria was first class

19th November 2023

I was listened to and put at ease when I was a bit nervous

17th November 2023

Lovely friendly staff who make sure your appointments are stress free

17th November 2023

See previous answers

17th November 2023

Friendly and knowledgeable receptionists .Dentist was very good . Explained everything that was happening , always made sure you were comfortable . Fair prices .Slight frustration . The dentist can cancel your appointment when ever they want , and no money is given to the patient .If we miss an appointment during certain time scales , we have to pay £30.00 .The other issue is this is brought to our attention in a rather blunt manner .Not Good .

17th November 2023

I feel every comfortable with Caroline Willcox as my dentist. She always listens and puts me at ease.

16th November 2023

Excellent standard of care by all staff. Reception, hygienist and nurse . Sima and Paula magnificent !

16th November 2023

Highly professional, friendly and helpful staff, made the appointment very satisfactory.

16th November 2023

Everything as expected and well looked after

15th November 2023

It is a very professional dental practice

15th November 2023

It went well and I felt I was professionally cared for with no worries.

14th November 2023

Personal caring attention and understanding

11th November 2023

Always very professional capable and kind, both hygienist and dentistHowever I was not happy about the question in the pre appointment review about my wrinkles...brutal, invasive and poor choice of wording

10th November 2023

All the staff are excellent. Each person is friendly, helpful and professional. Both our dentist and hygienist are the best I have ever experienced. Not only do they perform their task to the best of their ability but they also notice and ask about other possible health issues. Everyone is a credit to the company.

9th November 2023

Everyone is very nice and welcoming.

9th November 2023

The staff are outstanding

9th November 2023

Always excellent service from W M practice

9th November 2023

My experience over 67 years provides me the expertise on making the right decision.Th is why I attend all my appointments at this surgery!!!!

8th November 2023

Efficient friendly staff. The standard of care is excellent. The clinic is warm and comfortable.

8th November 2023

Great confidence in dentist and her manner.

7th November 2023

Professional staff

7th November 2023

Highly efficient and friendly reception staff. Highly skilled, professional and friendly clinical staff. I always felt that I was in competent hands

7th November 2023

Friendly professional staff

7th November 2023

Been a patient for a good number of years. Always been highly satisfied. Recommended this dentist to others already in the past.

7th November 2023

I am petrified of dentists after bad experiences at other practices over the years, here they put me at ease, built up my confidents after many years of other dentists not understanding that pain relief didn't work for me very well. Here they listened and solved the problem some how. Thank you to all.

3rd November 2023

Very good team

3rd November 2023

New dentist was really good excellent manner

2nd November 2023

superb staff throughout

2nd November 2023

Everything was good

2nd November 2023

Understanding courteous staff

2nd November 2023

I felt comfortable. My Dentist is gentle, and I trust him.

2nd November 2023

Good service, good clinicians, clean, tidy and very welcoming. Easy to book future appointments

2nd November 2023

Good experience

2nd November 2023

John Edward is an excellent dentist. He was my dentist in the past at a Shaftesbury Practice and when he moved to West Moors, my husband and I preferred to change to the West Moors practice rather than be treated by a new dentist, unknown to us, even though it was an hour's drive from our home in Gillingham.

2nd November 2023

Very friendly - explains everything you need to know - its not a frightening experience

31st October 2023

My dentist is caring, reassuring and really helps to put me at ease.Dental nurse is also lovely.They are a great team

28th October 2023

Very clean and comfortable waiting area. Friendly staff, very professional and thorough examination and post treatment advice.

27th October 2023

The clinician was extremely positive and listened to my concerns

27th October 2023

Everyone at the surgery is kind and helpful. From the receptionist to the dentist himself.

27th October 2023

The team, the environment

27th October 2023

Aimee is incredible, patient, so kind and non judgmental. Such an asset

27th October 2023

The reception team are always courteous, very friendly and efficient. John, my dentist, is all of the above and also very good at his job. My only reservations are the costs of treatment.

25th October 2023

Hassle free. Polite and professional staff.

24th October 2023

Every one treated me exceptionally well and answered all my questions. Did everything I expected with kindness and behaved very courteously. I was really pleased. So thanks to all your staff.

20th October 2023

Very well looked after, as I'm disabled . I was well looked after

19th October 2023

The surgery is convenient, the staff are friendly and courteous. The treatment and care is excellent.

18th October 2023

The friendliness of all staff puts patients at ease. You are not rushed and everything is explained.

14th October 2023

Very kind and compassionate team members

13th October 2023

It was in keeping with my experience over 25 years.

11th October 2023

Helpful staff and pleasant surroundings

10th October 2023

Fast appointments when you need it. Very gentle with inspections. Have the time to explain and discuss.

10th October 2023

Very nice dentist takes care in what you say and if you’re feeling nervous he puts you at ease.

7th October 2023

The dentist really listened - took her time and did a great job- which was painless - she and the dental nurses worked seamlessly and what would have been a stressful experience for me - turned out to be fine. I was really relieved

7th October 2023

All staff were very professional and not pushy at allCarrie is not trying to sell

5th October 2023

I was given plenty of time, for both my filling and the hygienist. Everything was explained, staff were kind and the dentist was extraordinarily gentle

5th October 2023

My dentist, Rami, is very diligent and professional. He listens to the patient and completes his examination very thoroughly. The reception staff are very friendly and helpful.

5th October 2023

Always very good service in West Moors

4th October 2023

Staff always very friendly and helpful

3rd October 2023

Understanding receptionist arranged urgent appointment within 2 hours. Dentist took her time and really listened to my concerns and background story. Examination was thorough, and options for going forward were discussed. I left feeling in safe hands.

30th September 2023

Staff and technicians are brilliant. It makes going to the dentist a nice experience

30th September 2023

The reception team are lovely especially Elena . John Edwards is kind caring and very professional

28th September 2023

An excellent dental clinic. All the team members are efficient and polite. I never have problems making an appointment. I would highly recommend.

28th September 2023

The friendly and approachability of all the staff and the way in which they make sure the patient feels relaxed and cared for

24th September 2023

I am made to feel at ease, I am fairly nervous about treatment as I have had quite a lot, but the team are very professional and the process becomes less daunting.

23rd September 2023

Staff are friendly and the care and treatment is excellent.

22nd September 2023

I have been going to this Dental practice for over 50 years and they have always been helpful, professional and expert in their work.

21st September 2023

Rami is very kind and courteous and makes me feel at ease. He has treated both my adult daughters and they feel the same way.

21st September 2023

Totality of understanding and consideration, alongside professionalism and expertise, from Caroline and her nurse.

19th September 2023

Carrie is careful, gentle, thorough and friendly, and makes me feel completely comfortable with a visit I don't generally look forward to - but afterwards can't remember why - because it has been so manageable due to her kindness!

19th September 2023

Good treatment although pricy

15th September 2023

Top team.

14th September 2023

I had a crown come out, phoned the dentist, had an appointment within half an hour and less than an hour later the problem was fixed.

14th September 2023

I have always found the staff to be friendly and highly efficient The hygienist gives good advise my teeth are better looked after since I have been attending the practice, thank you

14th September 2023

All staff at the practice are friendly, helpful and always listen to any questions I may have and help. The treatments are always explained and carried out ok

13th September 2023

Extremely friendly and helpful ,they make your dental appointment a very relaxing experience and at times humorous .

12th September 2023

Friendly staff, excellent service, comfortable waiting room, the dentist explained what was wrong with my tooth and how to fix and pointed out another tooth that could be an issue in the future and advised on how to deal with it

10th September 2023

The quickness of the appointment.the courtesy of the dentist and the nurse during the treatment.

8th September 2023

Because I was very happy and relaxed about the experience

7th September 2023

The Dental office personnel are very professional and provide practical advice to help maintain proper dental health.

5th September 2023

I always feel relaxed and at ease when I'm with Seema, and she's very professional, caring, thorough and encouraging as she goes through the process of greeting me, getting me settled, doing the work and ending the visit.So is Amy, the other hygienist who has treated me.

5th September 2023

Excellent quality of skill and service from the practitioners.

3rd September 2023

Friendly team and the hygienist was amazing very friendly young lady as I’m scared of the dentist she is very calming and gentle

2nd September 2023

All the staff are very helpful and pleasant and your treatment is very well explained, including alternatives, if applicable.

DC

Dithering Chaps

So happy to recommend Envisage Dental practice at West Moors. The whole team are excellent, the service is impeccable and I always leave with a big smile. Thank you, Envisage Team! (Gena Herring)

30th August 2023

I was scheduled for a dental check up followed by a hygiene appointment. My dentist was running late, so the hygienist fitted me in, to save me having to wait. My hygienist has been brilliant throughout - lots of very helpful tips on how to improve the health of my gums and clean my teeth properly. She is friendly and very professional. My dentist is also very thorough and professional. He checks my teeth so carefully (even though I know, on this occasion, he was running late) and he has always given me a first class service. The dental nurse in each case was very pleasant and very good at their jobs.The receptionists are always welcoming and do their best to schedule appointments conveniently for me.Thank you so much to the whole team. I would be surprised if anyone could find fault with them. It really is a pleasure to go the practice and I leave with a big smile!

30th August 2023

The courtesy and professionalism I always receive from this dental practice.

19th August 2023

Very professional service and treatment Tina is an exceptional Hygenist I can say it’s almost a pleasure

23rd August 2023

Clean bright friendly environment, professional staff, good dental experience.

15th August 2023

I have been with them for many years and very satisfied

15th August 2023

Great service and treatment

15th August 2023

The staff were all very polite and professional. Made to feel at ease.

10th August 2023

Calm charming welcoming staff that’s the secret of putting people at ease. I totally feel well looked after when I. Am in the practice

10th August 2023

The Greek dentist who carried out my dental check-up was excellent in every way. I'm so glad he has been appointed as my dentist from now on.Grateful thanks,Wendy Bradley

10th August 2023

It is local and I can walk there

10th August 2023

All the people at West Moors are very pleasant and helpful. I feel very relaxed going there.Would recommend to anyone.

9th August 2023

The wonderful welcome you get from Reception. The highly professional, friendly dentist and hygienist. But you at ease instantly. Just amazing. Thank you

JC

Joanne Clayton

Caring, gentle treatment. Easy to contact.

8th August 2023

Treated with respect and courtesy and excellent treatment.

8th August 2023

Very nice clinicians and staff very welcoming.

BR

Bethany Rose

All at Envisage Westmoors are efficient, helpful and very friendly. We were in and out before our appointment time.

5th August 2023

Very professional service, reception staff very approachable, and the actual Dentist and nurse, very knowledgeable especially to a nervous patient. I have regular treatment and the whole experience is no longer so daunting.

4th August 2023

everything went very well and was easy

3rd August 2023

Professional, caring practitioners with the patient's best interest at heart.

2nd August 2023

Caroline is absolutely lovely, interested, invested and I have total faith her advice

2nd August 2023

I’m highly dental phobic and have worked with the lovely staff at the practice to get to a stage where I can happily and comfortably have treatment

1st August 2023

My dentist is calm, confident and experienced

30th July 2023

All aspects very good

29th July 2023

friendly, helpful & excellent service & brilliant dental treatment, feel much better now my teeth are repaired.

28th July 2023

Competent dentist who is friendly and able to put nervous patient at ease.

27th July 2023

Have been a patient there for many years and have always been very happy with the treatments I have received. This was an emergency appointment for a broken tooth. I was given an appointment very quickly and was extremely happy with the outcome.

22nd July 2023

I hae always had sperb treatment and Mr John Edwards is the best dentist I have had for many years

22nd July 2023

It was an emergency. A front crown had fallen out. It was fixed for.me within a couple of hours even though my usual dentist was on holiday.

21st July 2023

Lovely friendly staff both dentist team and hygienist teams. Happy to listen and offer advice and point out ways I could improve how I look after my teeth between appointments.

21st July 2023

The friendliness of all in the clinic.

21st July 2023

The staff are all polite and accomodating

21st July 2023

Good staff, good information and advice. Help was given for treatment

20th July 2023

There was no stress or problems

20th July 2023

I find my hygienist Seema very positive and encouraging which is helpful for motivation rather than criticism. My dentist Rami has referred me on for endodontic care with senior partner and he explained well. I have ongoing issues complex situation but this is talked through. Should add nice Reception team, glad to see Elena always.

PD

Pat Dade

Superb experience . Sima,hygeinist: Rami, dentist: Maria , receptionist and both Joanna and Gemma the nurses have all been superb . Thank you

19th July 2023

Friendly staff. Sensible treatment options given, not the most expensive

19th July 2023

Very friendly staff, clean and tidy waiting area. My check up cost was not explained to me. £60.00 is a lot of money to pay for a 20 mins visual check of my teeth for an inligner which had been fitted one year ago. I feel I have paid enough money to the surgery already and there should be no additional costs for these six monthly checks. I am not happy about it not being explained to me and I am not happy to pay this for Life? Kind regards, Georgina

18th July 2023

I have been going to the same dental practice since it changed from Moorlands Road and have never had any problems with the practice

18th July 2023

Friendly, very clean and excellent care. Just wish it wasn’t so expensive!!

18th July 2023

Friendly, helpful, professional staff.

17th July 2023

Staff are friendly and make you feel at ease, during the time at the clinic.A big thanks to Tina (hygienist) and the dental nurse for doing a great job and relaxing me, I am not a fan of going to the dentist and this is key for me when I come to my appointments.

17th July 2023

As always, I was attended to very professionally by Caroline Willcocks who is very aware of my issues.She listen carefully when I explained my dermatology issues that I have had recently and the dental treatment that I will have to follow.

15th July 2023

nicely presented clinic, and the clinician was very friendly easy to talk to.

15th July 2023

Always made to feel comfortable - the hygienist Sima always makes me feel relaxed and understands that I can be nervous attending.

HS

hayley Smith

5* for hygienist Seema, she’s always very friendly, professional and encouraging to keep my teeth the best they can be. I look forward to her treatment, my teeth look and feel great after ! Thank you Seema

12th July 2023

This practice is efficient, professional, approachable ,reliable and friendly!

12th July 2023

An excellent all round service.

8th July 2023

Feeling at ease in the dental surgery. My husband and I were originally patients in Shaftesbury and when John moved to West Moors, we were prepared to travel to West Moors, so that we could continue to be seen by him.The hygienist. Amy was very pleasant and considerate.

8th July 2023

PLEASANT STAFF EVERYWHERE

7th July 2023

Staff atttention to patient

7th July 2023

I have always received good treatment from both reception and dental staff. The one downside as far as recommendation is concerned is that there is no NHS treatment available.

6th July 2023

The Dentist checked that I was feeling happy with the treatment throughout the appointment. The Dentist took her time and was extremely gentle. I felt totally at ease.

AD

Aidan Dure-smith

Great Dentist, Nice People. Great service

5th July 2023

Efficient- listening- professional

2nd July 2023

I felt very confident that the dentist was thorough

1st July 2023

The hygienist was excellent- reassured me and made me feel at ease. Thank you so much

1st July 2023

Friendly and efficient

1st July 2023

General professionalism and cleanliness

30th June 2023

Polite friendly helpful

29th June 2023

Quality & professionalism of all staff. Courtesy & consideration of individual needs & difficulties.

SB

Sarah Bird

Fantastic treatment from Sema hygenist everyone there is very helpful

28th June 2023

Clinicians are extremely good

27th June 2023

As a long time patient I have always received, and continue to recieve, first class service on both routine and emergency treatments.

23rd June 2023

Feel comfortable with Caroline Wilcox

23rd June 2023

I am a nervous patient and the team always make me feel comfortable, I feel ridiculous as I know we have to look after our teeth. If I have any unexpected problems they will always fit me in.

22nd June 2023

Successful treatment Professional staffHigh level of hygieneWell maintained surgery

22nd June 2023

Both the dentist and hygienist take the time to explain things

21st June 2023

The staff

21st June 2023

Friendly staff, professional and can answer questions you may gave

20th June 2023

I have confidence in my dentist and the team. On the rare occasion I have needed an emergency appointment I have not waited long.

20th June 2023

Excellent all round and very compassionate

18th June 2023

Great service all round . Very professional.

17th June 2023

A great Hygienist, and a brilliant Dentist.An excellent team. John Edward has been my Dentist for a few year now, and looked after my teeth to the highest Standard.

27th May 2023

Everyone is so nice,welcoming, treats you like a real person. Always manage to get an appointment quickly, especially in an emergency ,IE losing a filling etc . I used to be NHS, but prefure this dental practice.

25th May 2023

I was informed previously that my gums were getting worse and was told how to rectify the process.I was so chuffed with the result and so was the hygienist.

25th May 2023

A good experience by professional and courteous staff.

20th May 2023

I was put at ease. The treatment was explained properly, I felt confident that great care was taken whilst being treated

20th May 2023

Tina is an excellent Hygenist with a great personality and manner very relaxing

19th May 2023

Always made to feel at easy and happy for me to listen to music during my appointment which helps put me at ease during my appointments

17th May 2023

They were all very good and I understand they we talked about what they were going to do and how much time they were going to take Thankyou

16th May 2023

Prompt efficient and professional at all times / very pleased. I am a very nervous patient but was treated sympathetically as always

12th May 2023

I was called to appt following a cancellation. This was useful as my previous appt had to be postponed. Check-up was routine and efficient

12th May 2023

All the staff are polite and listen to your needs, it is essential visiting the dentist to be put at your ease.

11th May 2023

The staff were all polite and knew what they were doing

10th May 2023

Clinician was very professional but able to explain the procedure and likely outcome in layman's terms. He ensured that I was happy to continue at each stage and was calm and unhurried throughout.

5th May 2023

Dental Hygenist is friendly and very efficient. It is great to have the same clinician for a several treatments. The nurse was also friendly and efficient. I follow the advice given and it is working, excellent.

5th May 2023

Very considerate

4th May 2023

All staff, both reception and clinical, friendly, helpful and informative. Thank you.

28th April 2023

Excellent service. Really pleased with my hygienist appointment with Anna. She was very attentive, very thorough, explained everything during the appointment and I was amazed at the end result. Really lovely lady.

28th April 2023

My hygienist is always very professional, explains everything in detail and all options available to me.

28th April 2023

Dr J Edwards is very calm with nervous patients and is happy to spend the extra time treating you and making you feel comfortable. Dr Edwards is very honest with his work and always explains how and why it needs to be that treatment

27th April 2023

I have known my dentist for many many years and have every confidence in her

27th April 2023

Superb staff throughout , including trainees . Very human listeners which , as always makes me feel very comfortable .Often speak about ' The good old days ', when , if you went to a dentist , in the early days , & I can still smell the gas & rubber bib .I had to change my underpants , both before & after ! No problems nowadays . An extraction was almost automatic .)I have nothing but praise & high regard for all those which I meet nowadays .

27th April 2023

Professional proficient and punctual

26th April 2023

Pleasant staff. Helpful service. Good checkup

23rd April 2023

All the staff we very friendly and welcoming, the Hygienist was very thorough and explained all treatment.

21st April 2023

Very friendly and a non frightening appointment.

20th April 2023

I always find the staff very polite professional and take the time to explain everything. Fantastic service

20th April 2023

my routine appointment with the Hygienist (Aimee) went exactly as expected.

19th April 2023

Lovely staff, very professional

19th April 2023

Very efficient and welcoming. Felt I was in good hands

18th April 2023

Good service, made to feel valued.

18th April 2023

Filling completed in time allocated

18th April 2023

All staff were friendly, welcoming and reassuring

18th April 2023

Alway courteous and friendly staff

15th April 2023

The man care about my teeth and praise me for cleaning..it is so nice to know postive that I did good with my teeth ..he explained it is important and I take his advice .. he is good

15th April 2023

Dentist completed my treatment very satisfactorily, quite happy with the appointment

15th April 2023

All very efficient, friendly and kind.

14th April 2023

All the staff were friendly, efficient, and welcoming. The care and explanation of work to be done was very good.

13th April 2023

Great dentist, team and practice, very happy.

13th April 2023

Very efficient, professional treatment, carried out with friendly, informative explanations

KT

keri trigg

I had my first consultation with Rami today and I’m an extremely nervous patient. I already knew that I would need an extraction sooner or later and was for want of a better term “bricking it”! Rami confirmed that an extraction would be needed although not necessarily today. However he was so calming and gained my trust and said he could do it there and then. I plucked up the courage and decided to grab the bull by the horns. 20 minutes later it was all over and I didn’t feel a thing! I can’t recommend envisage dental, Dr rami and his able assistant Joanna highly enough. Thankyou so much

6th April 2023

I moved with Caroline from her previous surgery as I'd been with her for years. She's an excellent dentist in my opinion Very knowledgeable and professional with a friendly manner. The dental nurse was really lovely too.

2nd April 2023

Compared to my last dentist this surgery is 100% better, and Catherine is a fantastic a dentist.

1st April 2023

Everything was exactly as it should be and I am very satisfied with my treatment

1st April 2023

The staff are all very friendly. I was very happy with my treatment. The staff were very patient with me and explained what was happening. By the end of the appointment I was shown how to better look after my teeth without being made to feel that I had to buy products from the practice.

31st March 2023

everybody was very polite and helpful

30th March 2023

Excellent service, great staff, clean, easy to park, reninders sent for appointment, close to home

30th March 2023

My appointments with the dentist and the hygienist were faultless. I had questions about future treatments, which were very informative. All in all, I have no complaints or criticisms whatsoever

30th March 2023

I thought the dentist, Carrie, was professional, friendly and very gentle. She explained the problem I had, suggested ways forward and listened to me. I returned to this practice after trying out a different dentist closer to home. I am extremely pleased I have done so.

30th March 2023

The sessions with both the dentist and the hygienist were pleasant and afficient.

25th March 2023

Everybody is always helpful. Reception team are spot on and friendly as are the dentist and support staff.

24th March 2023

The service, professionalism, knowledge , efficiency of the staff is great!

22nd March 2023

Rami who is my dentist is so reassuring and really listens to me.He explains everything to me and never hurts me as he knows that I’m a really scared and nervous patient. I have had some really bad experiences with the dentist but Rami is so good is very gentle with me

21st March 2023

I was met with extreme courtesy as always both at the reception and in the surgery,This was the first time I had met the dentist, and was more than satisfied with my treatment.,

21st March 2023

Very caring and gentle dentist which helped me immensely as I’m extremely nervous.I’ve booked again as felt relaxed enough to go back again

18th March 2023

All staff very friendly and helpful

16th March 2023

The reception staff were very polite. The dentist and his nurse were very good and explained things in easy terms.

14th March 2023

Very efficient and satisfactory treatment

12th March 2023

The dentist was both friendly and professional. It was the first time that we had met. I felt that she did not make me have any treatment.

12th March 2023

Treated on day problem arose. Dentist very capable- I have confidence in her. Treated respectfully and treatment plan clearly explained.

10th March 2023

Lovely dental practice, all staff are friendly

10th March 2023

I was given my treatment without any problems or holdups and the staff were very helpful.

9th March 2023

I have been a patient for a number of years. I have never been dissatisfied in any way. Excellent treatment, friendly and helpful reception.

9th March 2023

Everyone from Receptionists to the hygienist and dentist made the trip bearable,thank you

8th March 2023

Everything was professionally carried out from reception to treatment and booking next appointment.

7th March 2023

Everything perfect

7th March 2023

Every aspect was perfect.Question...why are you still carrying on with the Covid Questionnaire when it is clearly over?

7th March 2023

Great staff, clinic and service. Will definitely be back for further treatment.

7th March 2023

The reception team are very helpful. The dentist and hygienist are thorough and explain fully all aspects during your visit. There is no unnecessary treatment suggested. Very professional.

5th March 2023

Everything went well, I did not wait long for either appointment on the same day

3rd March 2023

Lovely staff, dentist was so nice and helpful.Never liked going to the dentist before going to this dentist, now it doesn’t bother me because of how lovely they all are. I recommend this dentist all the time.

3rd March 2023

Very caring staff always feel relaxed Everything explained

3rd March 2023

All of your staff are always polite and pleasant

25th February 2023

Always polite courteous extremely professional

25th February 2023

My dentist and hygenist listen and give me time and explain all procedures.

24th February 2023

Amy was patient and thorough and makes a nervous patient feel at ease

24th February 2023

Quick and satisfactory outcome to my problem.

24th February 2023

Rami my dentist explained everything step by step he was amazing. I felt completely at ease. Would highly recommend him and his staff.

23rd February 2023

Both Seema and the dental nurse made me feel at ease from the moment I entered the room. Seema was friendly, explained what she was doing each step of the way. Seema was gentle during the treatment and explained what would be the best toothbrushing technique and which flossing tools would better suit me.The reception staff also gave a warm welcome upon arrival and wished me a lovely rest of the day as I left. I truely received a professional service all round.

22nd February 2023

Professional and courteous team; I have no complaints whatsoever

22nd February 2023

Professionalism of staff

22nd February 2023

The staff was polite and very helpful, like most people I have had bad experiences with dentist in the past, but the staff was reassuring.

21st February 2023

The Receiptonist, Clinician and dental nurse are highly professional and have, over the years, given me the utmost confidence to return again and again.

21st February 2023

Staff were extremely friendly. I was informed well of all my options for further treatment and how to look after my teeth better.

NT

nigel titheridge

My wife had root canal treatment with Dr Edwards & referred to him by another practice. Very professional from 1st appointment & she was impressed by explaining of treatment & follow up. Said didn’t feel the injections!

18th February 2023

Because the staff were excellent very friendly

18th February 2023

Professional

18th February 2023

I had toothache and i was seen in the afternoon.I was checked by having an XRay and it was found that I had a gum infectionI have been given antibiotics

16th February 2023

Professional and eficient

15th February 2023

Very prompt offer of appointment when I actually managed to reach reception on the phone. Took 4 phone calls due to lines not being answered or voicemail. Face to face service provided by reception, dentist and dental nurse are outstanding.

14th February 2023

Very professional, polite and communitive

14th February 2023

Highly professional but friendly hygienist and dental nurse. The hygienist took time to explain about different treatment options and the administration team explained about alternative levels of cover to consider against the options.

KD

Kim Deabill

Really friendly and professional service from all at Envisage Dental at West Moors, whether it's the dentist, hygienist, or the administration teams. Highest levels of hygiene at all times.

11th February 2023

Always a lovely dental practice, friendly and extremely professional.

11th February 2023

Treated very well by all staff and listened to all my concerns and engaged very well with my questions.

11th February 2023

The clinic is a very welcoming place, clean and hygienic. The reception staff are welcoming. The dental team help put me at ease. I had previously had a poor experience at a different clinic. The dental team explain the treatment and give advice.

11th February 2023

Everyone was polite,friendly and helpful and respectful of my needs as I am physically disabled. The future appointments were slightly difficult to accommodate due to my requirements of needing a hygienist and dental check up on the same day. I received excellent treatment in all departments.

10th February 2023

Treated with respect and felt that I was given the correct treatment

PC

Philip Cox

Great dental professionals and support on reception. Hard to imagine a better service.

MA

Matthew Alner

I’d be more than happy to recommend Envisage. The team are friendly and professional. They take the time to explain what they are doing and why and I’m very pleased with the work I’ve had done there.

MM

Mad Max

Used them for 6 years plus. Can't fault the team and service which is 6 star. I do spend most of my year in the chair and highly recommended over other local competitors

9th February 2023

Staff at West Moors are brilliant very kind and helpful,clinic always clean and tidy.

9th February 2023

The work was professionally and expertly done and I felt comfortable throughout.

7th February 2023

Very personable, kind and gentle; informative and professional. Assistant was very considerate too.

7th February 2023

Superb treatment, very professional staff, clean environment. Nice waiting area . Hygeinist and her nurse were excellent !

5th February 2023

Not yet completed

4th February 2023

The whole team from reception, nurse and clinician were extremely helpful, professional and polite

4th February 2023

The whole team are all very helpful

CL

Curtis Lockyer

Went to envisage recently for an Invisalign consultation, the dentist was really knowledgeable and explained everything really well, the practice manager shelby answered all questions I had after the Consulation and gave great customer service, couldn’t recommend the team highly enough

3rd February 2023

dentist explained everything clearly and my experience was good although treatment was not completed at this appointment I was pleased that the dentist took care to ensure the crown would fit well

3rd February 2023

Amy was congenial, professional, noticed that I had been making an effort and John showed me the situation with my top-left molars and the options I have for treatment.

2nd February 2023

Very professional dentist

2nd February 2023

Easy to make appointment. Nr Rani ,Dentist very good . Reassured me . undertook procedure very well. Gave options . In all vey satisfied

28th January 2023

The team from reception thru to Hygienist and Dentist are amazing. In particular Helena on reception, Amy the hygienist and John the dentist. Amazing team all round

28th January 2023

All staff were friendly and knowledgeable. I felt I got treated as an individual rather than just ‘another patient’. Building was clean and warm.

27th January 2023

Very professional and welcoming.

27th January 2023

The receptionist team were welcoming and helpful, I was called into the surgery on time, the clinician and the nurse were professional and caring and the check out was all good too .

27th January 2023

all went well

27th January 2023

Everything ran very smoothly and was really pleased with the attitude of Caroline Willcock

26th January 2023

Looked after

26th January 2023

Was seen on time,teeth checked satisfactorily,and check out quick.

20th January 2023

Staff always very polite

15th January 2023

Polite capable staff.

JC

Julie Cudlipp

I am a new patient to this practice and have seen Carrie and Tina First class treatment and both very gentle and calming Dental payment plans are not pushed upon you where some other practices try to get you to sign up to these....you are left to just decide for yourself I would highly recommend

13th January 2023

The staff at the srgery are excellent!

11th January 2023

Very calm and organised. Was a bit nervous as having an extraction but everything explained clearly including after care.

11th January 2023

Very friendly and helpful staff. Relaxed atmosphere.

11th January 2023

I always come to the same hygienist you gives good treatments and will continue to do so

6th January 2023

Emergency Broken tooth appointment next day. The receptionists are 2nd to none

27th December 2022

appointment was available at short notice and treatment effective with plan for future treatment provided

23rd December 2022

Went in on time very swift treatment clean and tidy, staff very friendly as always

23rd December 2022

The experience was as expected. Professional empathetic and efficient

21st December 2022

Very good and professional

19th December 2022

Reception staff as ever very friendly and helpful. Clinician extremely efficient and helpful and talked me through every detail of treatment and gave me great information about how to look after my teeth and gums.

16th December 2022

Hygienist is a delightful person. Explains everything clearly. Is professional and friendly. Gives good feedback. Overall experience is a very positive one. Thank you.

16th December 2022

I can say no more than A FIRST CLASS SERVICE.

9th December 2022

All the staff are lovelyNew appt with sima and selina Bith lovely with my son who has special needs

9th December 2022

Everyone courteous and professional. Excellent service

8th December 2022

Friendly team. Talked me through treatment clearly and gave great advice for continuing care.

7th December 2022

The dentist listened to my concerns; examined me thoroughly; and put me at ease.

3rd December 2022

Staff were very pleasant and very helpful

3rd December 2022

The hygienist was as professional and caring as usual, making me feel like I was in safe hands. She explained each stage and the appropriate care I would need to apply at home.

2nd December 2022

The receptionist are always lovely when I’m in and I brought them mince pies to show that. The hygienist was brilliant, I had build up behind my bottom teeth that I thought was with me for life. It wasn’t until I got home and checked that I realised it was all gone. Extremely happy, Thankyou west moors team

2nd December 2022

The hygienist was highly professional and explained every step as she took it. Above all, she did not hurt!

2nd December 2022

i am an extremely nervous patient and the two dentists that carried out the work that I needed were both really good at putting me at my ease. They were also very gentle during my treatment. A very professional and caring dental practice.

30th November 2022

I'm a very nervous patient and the teams treatment is always caring, quick and relevant. With always an explanation and choices if needed.

29th November 2022

Staff are professional and friendly. I always find it a relaxing experience and the treatment is always explained clearly.

29th November 2022

I am a nervous patient and it has been several years since I last attended a dentist. I was totally put at ease for all aspects of my treatment.

26th November 2022

I’m so glad I have found west moors after many years of bad experiences of dentists . I’ve never felt more at ease than I have at this dentist and hygienist.

26th November 2022

Friendly professional staff

26th November 2022

Hygenist Tina was amazing always is caring and understanding and gentle with a sense of humour

17th November 2022

The dentist and staff were very helpful and fully explained the options. The treatment was quick and efficiently carried out.

BW

Belinda Whalley

Would recommend this dentist Carrie is superb. She put me at ease and I had good treatment.

13th November 2022

The hygienist explained the treatment she was doing and was very patient

11th November 2022

Pleasant friendly staff and everything explained well

9th November 2022

I felt I was in good hands throughout, the dentist and assistant worked together really well, every step was explained and there was a calmness about the process.

9th November 2022

Friendly put you at ease they don’t judge just lovely people

9th November 2022

The staff was polite and explained what was being done on my teeth. When I was ready for leaving, advice was given to help my cleaning of my teeth and mouth for the future.

7th November 2022

Because my treatment was efficiently and effectively carried out by clinicians who clearly knew what they were doing - and cared!

4th November 2022

Great staff, lovely dental nurses.

3rd November 2022

As is always the case at this dentist, everyone is courteous and are very open to help with whatever kind of dental needs I've had. I wouldn't want to go elsewhere.

2nd November 2022

Dr John Edward is a fantastic dentist. He takes his time with you, is gentle and explains everything he is doing throughout the appointment. Would highly recommend Dr Edward.

1st November 2022

Very professional staff

28th October 2022

Very nice hygienist who knows how nervous I am and supports me all the way. She is very thorough and I trust her.

27th October 2022

Human & courteous throughout .

26th October 2022

Efficient, courteous, knowledgeable staff

26th October 2022

My hygienist is amazing efficient listen and Took on board my anxiety she was also and very kind

22nd October 2022

Amy was friendly and helps to keep a nervous patient calm

21st October 2022

Clinician and nurse just so lovelyAlways attend with my special needs adult son and so much time given and it’s a very lovely experience for him

20th October 2022

Always received great friendly service with the utmost professionalism.

15th October 2022

The atmosphere is friendly and welcoming. The staff are professional and friendly. Attending a dental appointment is a pleasant experience.

11th October 2022

I find all the Staff very friendly and helpful. Highly recommend.

8th October 2022

Always love visiting and having treatment here, but Felix my Dentist is moving to Ferndown so will follow him to have my treatment there now. Sad to be leaving,but he’s the best Dentist I’ve ever had!

8th October 2022

I find the staff and the treatments I have received have been excellent.

7th October 2022

Felix is by far the best dentist I've seen in a very long time. I'm extremely disappointed that he is leaving which is the reason I only said likely not very likely to return. Depends what Felix's replacement is like

7th October 2022

The whole process ran smoothly and the reception staff were efficient and friendly. Amy, the hygienist, was very professional and helpful and friendly too. I actually enjoyed this visit!

7th October 2022

Everything went smoothly

7th October 2022

Appointment started promptly, check up proceeded efficiently. All very satisfactory.

6th October 2022

Ability to receive treatment promptly after a large piece of tooth dislodged at home.

5th October 2022

As usual a very professional yet friendly experience

1st October 2022

Dentist was professional and considerate

30th September 2022

The treatment was as I expected and received, very polite staff

30th September 2022

Apart from a slight delay waiting for each appointment (Hygienist & Dental) the service received from each team was excellent.

30th September 2022

Clean, good staff and helpful

29th September 2022

Everything was very satisfactory, no problems at all

28th September 2022

Usual high standard of treatment. Showed genuine interest in how I was getting on between appointments and took my inputs into account when considering how treatment was going.

24th September 2022

Examination and explanation of treatment needed explained very efficiently

23rd September 2022

Very happy with all that Felix has done.NOT HAPPY HES LEAVING.

21st September 2022

I love this team ! A fantastic dentist and hygienist !All so professional, polite,happy, friendly, knowledgeable, and skilfull !

19th September 2022

I’m always extremely happy with the service I receive at West Moors - everyone is friendly, welcoming, professional, and caring - qualities that are essential in the medical profession. I am still coming to the practice because I am never disappointed the service I receive. Thank you.

18th September 2022

Great service and the staff are really friendly and you are always given a full description of what is going to be done on the appointment.

16th September 2022

Excellent service and a high level of professionalism

16th September 2022

I have been with the same practice for around 30 years

16th September 2022

The parking is straightforward, the reception staff are efficient, the waiting area is fine, and the live TV news feed was appreciated.The dentist and his assistant were friendly, supportive, informative and very professional.Difficult to find fault!

16th September 2022

Friendly and efficient service.

15th September 2022

Very friendly you don’t know your at the dentist.Lovely relaxing waiting room

13th September 2022

It's a well-run ship, appintments are easy to make, John is s a very good dentist and makes me as comfortable as possible and I have confidence in his work.

8th September 2022

Everyone was so kind and caring and polite.

7th September 2022

Always very professional.

7th September 2022

Because the treatment was good and the staff are all excellent

7th September 2022

Friendly, efficient and reassuring experience.

7th September 2022

Always welcomed, Service very good Have been attending many years never had any problems

2nd September 2022

Very friendly staff, explained everything that was happening throughout, spent time explaining products to use to improve oral hygiene, felt at ease at all times, receptionists friendly and welcoming

1st September 2022

All staff friendly, efficient and kind, and fresh air very welcome via open windows in reception

27th August 2022

Very pleasant experience

27th August 2022

Everything was fine and I got what I expected and on time. I will stay at the practice with the same people

24th August 2022

Everything went smoothly. I felt at ease with both the dentist and assistant. Felt in good hands.

24th August 2022

Very efficient, friendly & helpful staff. I didn’t have to wait around.

20th August 2022

Everyone was polite and helpful I felt valued and listened to. The atmosphere was very pleasant and relaxed. I received the best possible treatment from both the hygienist and the dentist. Very happy with my visit.

19th August 2022

The hygienist was very careful not to cause me any pain.

12th August 2022

Excellent all round. Very pleasant

12th August 2022

Friendly reception staff and dental practitioner. The clinic is always clean and tidy. I have recommended it to family Nd friends on several occasions.

11th August 2022

Lovely dentist, always professional and welcoming. Extremely thorough and explains everything fully.

5th August 2022

Very friendly and efficient staff.

3rd August 2022

.

AM

Anna Murray

I saw Dr Rami Abu Farha today during an emergency appointment. I cannot thank Rami enough for his calming manner, thorough explanations & excellent treatment. I’m so very grateful to have been seen & treated by Rami, this morning, with so much care & attention.

27th July 2022

Efficient professional and friendly

AP

Abbey Puncher

From the reception girls to the nurse and dentist my mother saw, the experience was first class! Rami my dentist was so kind to mum very gentle and explained everything clearly. Thank you all

23rd July 2022

Prompt treatment and hygienist listened to my needs.,,

22nd July 2022

Hygienist friendly and efficient.

22nd July 2022

The service met my needs

20th July 2022

Seen quickly. Dealt with professionally. Dentist very careful and delicate, no heavy prodding or poking. Hygienist appointment followed quickly and again very efficient.

20th July 2022

Mr John Edwards is an excellent dentist and I trust him to do any work necessary.

14th July 2022

Friendly and efficient service

14th July 2022

I love this practice! Every one is so professional , helpful, happy, efficient ! I have total confidence in my hygienist and my excellent dentist Mr Edwards!

12th July 2022

Quick friendly service. Very good dentist both in terms of manor and skill.

8th July 2022

I find Felix a very good dentist

7th July 2022

Helpful staff throughout, who knew what they wee doing!

1st July 2022

Ease of parking, efficiency of reception staff, pleasant waiting area and comfortable chair in the dentist's room!!

1st July 2022

Everyone was courteous and efficient, and overall it was a pleasant experience.

29th June 2022

The whole experience was professionally carried out and I was confident that the outcome of my treatment would be as I had hopedThe original consultation exceeded others I had previously at other dentists not connected with the group I have already recommended friends to use the practice

29th June 2022

caring and professional

29th June 2022

Like the new dentist Carrie. Had great faith in her ability. She was gentle and explained everything. Dental nurse also excellent.

29th June 2022

I have mobility issues since a fracture to my left hip and femur I also suffer from osteoarthritis so unable to go upstairs, they were very helpful in accommodating me downstairs.

SF

Simon Figg

Very caring and professional

24th June 2022

Everything went to plan and I was treated well and kindly.

24th June 2022

I always see the same dentist so he has a good understanding of my needs and oral health status. In the past he has referred me to MaxFax which was indeed very helpful.

18th June 2022

What I expected was what I received.

16th June 2022

Professional service and excellent staff

16th June 2022

Very helpful and friendly receptionist who booked future appointments and another hygienist appointment because she was ill. Friendly dental nurse and dentist and excellent treatment and advice.

15th June 2022

Very pleased with Terry Moon's replacement Caroline - perfect replacement. Thanks you

GL

Girvan Lyons

I went this morning for a filling . As always this dentist practice was top class . Reception were polite , Assistant and Dentist were friendly and VERY good at their jobs . I was waiting a few minutes ( normally on time or sometimes a bit early ) , but that is because some patients before me were late due to a car crash . That is not the Surgery’s fault ! In summary , top top Dentist , top staff , could not ask for better . Regards Mr Girvan Lyons .

14th June 2022

Perfect

11th June 2022

Very friendly treatment throughout from both dentist and hygienist

11th June 2022

have been receiving treatment for a number of years

11th June 2022

The hygienist Amy is friendly and very professional. There is time to chat but also a good session for oral hygiene. Amy explains everything clearly and is positive about progress.

10th June 2022

The dental surgeon was professional, knowledgeable, caring and listened.

JL

Jimmy Long

Amazing service! I had 2 extractions today with Rami. I was very nervous for my appointment, however I found Rami was very reassuring and gentle and he totally put me at ease. Would recommend him to anyone looking for a kind and patient dentist. Thank you Rami!

9th June 2022

I am a nervous patient and Amy is vwry understanding.

9th June 2022

Mr John Edwards is the best dentist I have had since Peter Mounce retired.He is very caring, gentle and knows what he is doing.

9th June 2022

Always very professional. Good environment. Excellent staff. Pleasure to attend.

2nd June 2022

The reception staff were efficient and friendly. The waiting area and treatment room was clean and well ventilated. The treatment was explained step by step during the procedure.

2nd June 2022

Aimee and Selina treated me with great courtesy and kindness. All went smoothly and I was very happy with the treatment I received.

1st June 2022

Wonderful hygienist so caring with an extremely nervous patient, hope she doesn’t leave. Amy best hygienist I’ve ever had

27th May 2022

My Hygienist Amy Tosdivine is the most professional and thorough clinician who has restored my confidence with her caring and genuine understanding of nervous patients and always gives excellent advice on dental hygiene in a friendly and kind way!

25th May 2022

No reason not to be

25th May 2022

Everyone was so kind and helpful. Everything was clearly explained to me

24th May 2022

Emergency appointment, fitted me in very quickly, excellent job on my chipped tooth.

23rd May 2022

I was treated well and all the staff were very curtious

20th May 2022

Evdrything went well from checking in to the practice, having my check up,and checking out

20th May 2022

Always great with Mr Edwards

19th May 2022

Visiting the hygienist is always a pleasure rather than an unpleasant necessity- they are thorough, professional and completely put me at my ease. The dentist is exactly the same.

18th May 2022

I was welcomed with a smile and all aspects of my appointment were as expected

16th May 2022

Appointment was given for the same day. Dental options given to resolve problem. New appointment given for the next working day being Monday.

14th May 2022

Excellent and professional staff. Procedures explained very well.

12th May 2022

Provided help me and my disabled wife who alsocreceived treatment

6th May 2022

All aspects of my time at the West Moors practice were carried out entirely to my satisfaction.

6th May 2022

A good job expertly done by Felix

29th April 2022

Very efficient and friendly reception staff always willing to help. Felix, my clinician is very professional and explains his procedures very clearly he is also friendly and good to chat to. His assistant was also very professional. It puts me at ease and I know I am receiving first class treatment.

29th April 2022

Courteous and efficient staff

28th April 2022

COULDN'T FAULT THGROUGHOUT.

27th April 2022

Everyone is so helpful. One of my children has autism and finds interacting with people challenging. She is always give time and is listened too. My other child needs braces and we have been supported every step of the way.

27th April 2022

JE was so very gentle in his actions.The team worked so well together that I was completely relaxed

26th April 2022

The appoinment went as scheduled with no problems, and a further appointment was made for 6 months time.

22nd April 2022

Superb service from all staff and excellent standard of professional care from hygienist. Please pass on praise!

22nd April 2022

Staff were riendly and professional.

22nd April 2022

I was given an appointment the following day having lost a filling and on arrival was offered a permanent replacement, even though it put the dentist slightly behind schedule.To my delight, there was no pressure to wear a mask, unlike my last appointments.

22nd April 2022

I love my Dental Surgeon Felix, he’s very patient, friendly, competent and an all round top person. I wouldn’t want to see anyone else, he’s the best dentist I’ve ever had since a child! Thank you Felix, you are a star.

21st April 2022

Felix was extremely proficient and helpful and sorted out my rubbing denture within a few minutes. He was very thorough and kind. The dental nurse was also very efficient.

16th April 2022

The appointment was on time. The staff were efficient and helpful in explaining further treatment that was required. It was easy to make a future appointment for the next treatment. The standard of cleanliness and hygiene was excellent.

11th April 2022

Aimee and her assistant were vere efficient and pleasant. I felt very relaxed throughout the treatment.

11th April 2022

Fear of dentists- 10yr gap from visits. Dentist made treatment possible by his listening skills

10th April 2022

I highly recommend Mr Edward, I used to dislike dentists, he has a gentle touch, never any pain, long may he stay there. Thank you

9th April 2022

The appointment was punctual, treatment gentle, no issues at all. I have been attending this surgery and its predecessor for 60 years. I think that says it all.

9th April 2022

Appointment went smoothly and I received courteous and efficient treatment from a professional service

8th April 2022

Treatment carried out competently and pleasantly

8th April 2022

Very charming helpful and support staff and team

7th April 2022

A generally good experience

7th April 2022

Though very nervous as always mainly about injections .The process was good and satisfactory, the best I have had done in my 80 yrs

7th April 2022

Good staff, all friendly, happy to help and answer questions, give advice. On time etc. Show how to clean more efficiently. Clean environment and rooms.

7th April 2022

The Dentist was incredibly thorough

6th April 2022

I felt welcomed by the receptionist had to wait only a short time before I was seen by the clinician, who was very gentle and explained what he would be doing. It was a very good experience considering I was having 2 fillings.

2nd April 2022

very efficient

1st April 2022

Very happy always have beenTreat my special needs lad very well and most welcome

31st March 2022

I came on for a clean and polish. The clinician was very professional but at the same time very friendly and made me feel at ease. The clean went well and in the allotted time. Paid and left with ease. Thank you

31st March 2022

I have been attending this Dental practice for a few years and never had a bad experience. The Dentist was gentle and friendly, the Hygienist was gentle and friendly and the assistants in both rooms were friendly and helpful. The reception was friendly and helpful.

30th March 2022

John Edwards is the best dentist I have ever had. He is very caring and carries out his work brilliantly. The staff in this practice are very helpful and friendly.

26th March 2022

Charming, friendly and very professional

22nd March 2022

All Staff very helpful and friendly and kept informed throughout visit from arrival, treatment and departure

19th March 2022

Greeted with smiles (most important!) Dentist explained possible further treatment. Hygienist very gentle but thorough.

18th March 2022

An appointment was booked prior to going on holiday. The team ensured that my treatment was completed before taking the holiday, they were extremely efficient. Treatment was excellent, procedure was explained before hand and I am delighted with my experience.

18th March 2022

Very clear advice and friendly service quick appointment when needed

17th March 2022

Very professional.

17th March 2022

No waiting around and the hygienist and dental Technician were friendly and welcoming as usual.Top notch.

16th March 2022

I will really miss Terry he has restored my faith in the dentist quite apprehensive who will take over from him, my hygienist is fabulous and really supportive of my anxiety

12th March 2022

all good. everyone attentive and polite

11th March 2022

Everything was pretty seamless. I really like my dentist he is gentle and friendly

11th March 2022

Always a friendly welcome & well treated

11th March 2022

everything went as expected and I received the level of service I would expect

10th March 2022

I felt very confident with Felix, he was very thorough with the check up and after I had raised concerns about some sensitivity he noted a filing was needed which I have booked in to have done with him.

9th March 2022

Following a difficult start when Peter retired when i went through a series of new dentists, perhasp some with questional abilities. i finally ended up with Trerry who is a fine clinitian. Unfortunatly, he to is retiring shorthy, and i hope that his replacement will be of a simular capabilities and a preson that i can form an ongoing and stable connection that will be satisfactory relationship to both me and the dentist.

4th March 2022

A long and potentially painful root extraction and bone graft ,carried out very professionally by both the dentist and nurse .

3rd March 2022

The dental practice were massively understanding & patient with ... who suffers from dementia. From putting ... at ease, explaining details of & carrying out the necessary works - nothing was too much trouble & ... has even agreed to a return visit - Bravo ! Thank You

25th February 2022

It was all fine. Everyone was really friendly and especially towards the kids which was lovely.

25th February 2022

Very professional courteous and sympathetic as my wife has Parkinsons and it could have been very stressful , but it wasn’t!!!

24th February 2022

Every aspect was perfect

24th February 2022

Seen by Terry who always explains what he’s doing and is reassuring with both daughters (whose appointments it was). Don’t feel rushed during the appointment and are listened to.

24th February 2022

The dentist asked if I had any issues. He listened to my response and gave me options and advice. He remarked that one tooth had slight damage but it was not necessary to rectify that at the moment. There is no unnecessary dental work advised or forced onto the patient.

24th February 2022

Everything was explained as the appointment progressed.

23rd February 2022

Very friendly & professional service which gave me full confidence in the treatment I received

22nd February 2022

Very satisfied

22nd February 2022

I had some bad experiences with dentist in the past, the dentist I see on a regular basis has been very reassuring, My dentist informed me he is retiring shortly which will be a great loss to your practice and patients.

RF

Rick Fleet

Pain free for the first time in almost a year after repeatedly being let down by my own dentist. Felix got me sorted within an hour. Can't rate him highly enough.

MB

Michelle Brown

This was the first visit for myself and my 10 and 6 year old boys. First impressions were superb, starting with the clear COVID guidelines from the outside to the instant warm welcome from the manager and his colleague sat on reception. I was given the forms to complete and review for all of us and we were told what to expect for our appointment. My 6 year old is usually very nervous and it has taken us some time just for him to sit in the dental examination chair, however Rami was warm and friendly and instantly put my 6 year old at so much ease, that he sat back in the chair as if he was on a sun lounger! Rami was such a big hit, my son wants to know when he can go back. Overall, great atmosphere, comfortable environment with a warm, friendly, professional team.

BD

Bev Down

Fantastic find! Would like to thank the team at Envisage West Moors, customer care and safety at its best. Felix my Dentist and Annie his Dental Nurse looked after me and I’m so grateful, thank you doesn’t seem enough. A tricky extraction involving removing a cyst in my jaw, with a nervous patient too. All done painlessly, with such care. Felix even rang me in the evening to make sure all was okay. How brilliant is that. He also did a follow up next day to check the wound and stitches. I really cannot fault this practice, thank you so much, I’m a fan.

JS

James Scotney

I have been to Envisage on 4 separate occasions for treatment over the last few months - one appointment of which was for a wisdom tooth extraction! The other appointments were for aesthetics. From the moment I walked through the Envisage doors to when left I have been treated with care, consideration, and warmth; the medical receptionists welcome you with a warm "hello, how are you?"; they greet you by your name, and notify you about your treatment through an organised plan in preparation for your next appointment. Scott, the manager, is friendly, and takes the time to talk to you - it's clear he cares about the patients that walk through the door. My dentists - Felix - is superb; he is so genuinely friendly, caring, a great conversationalist, and an utter professional. I cannot thank him for taking such good care of my oral health. I have felt in safe hands. Felix is an absolute perfectionist with his work - evidenced through my lovely teeth. Thank you so much, Felix. I also want to thank the dental nurses who supported Felix, and who consequently looked after me; they showed such care, and thoughtfulness. Thank you to all of you. As a last note, when I had my first (and hopefully last) wisdom tooth extraction, the surgery and Felix contacted me directly to check-up on my health. THAT level of care goes a long way. You're all doing a wonderful job - well done, and thank you. All the best, James Scotney

JO

James OB

Had a wisdom tooth removed with Felix here and can’t fault the service. Very friendly, reassuring and professional, made the removal much easier than I expected.

TR

T Row

I had a filling done by Felix this morning. He made me feel at ease and did a great filling. He showed me in the mirror afterwards and it looks exactly like a tooth. Would 100% recommend!

SC

Siobhan Caunce

Had an implant fitted today by the wonderful Reg Yeow. Couldn't praise him enough.

AH

Aaron Head

Visited twice recently, for Dentist and Hygienist. Couldn't fault the service, from booking, reminders and online check-in. They have made the practice as COVID safe as possible, with plenty of social distancing, hand sanitiser and temperature checking on arrival. Always impressed with the team at West Moors. Have even introduced my partner as a new patient too! Keep up the good work.

HB

Hollie Barnes

Me and my little boy visited envisage today. It is always a bit stressful taking a little one into the dentist but the dental nurse was great, she talked to my little boy during the appointment and made him feel at ease. Thankyou!

TB

Tom Baker

Recently visited envisage dental surgery west moors was greeted by the friendly receptionist staff, I booked an appointment with terry as was after some advice on the best treatment for my teeth, he was extremely helpful and come up with a great plan on how can make my teeth look great at an affordable price. With seeing a forecast on what they would look like was excited to get booked in for a great results!

MB

miranda barron

I went into this practice yesterday to join up as a new patient and the customer service was amazing. The receptionists were so friendly and smiley. The atmosphere was great and it smelt so nice. I'm looking forward to my first appointment at the practice and from first impressions I would definitely recommend Envisage West Moors. Thank you.

GC

Gillian Chandler

everyone is so friendly and makes you feel relaxed. Ahmed (helped by the nurse) fixed my crown without pain and I felt totally at ease. thank you

TD

Tom Dixon

Great practice! Team are friendly and reassuring.

C

Chester

Nice staff

ML

Mike Langton

Great treatment received from Terry Moon and his assistant. Reception staff are friendly and very efficient.

SS

susan shimeld

Dr. Peter Mounce was my dentist for many years. He was a good dentist, and he and his Smile Team were always friendly and helpful throughout. Peter has now retired and has been succeeded by an equally expert dentist. I have seen Dr. Hamza Ijaz 3 times this year and on each occasion he has been gentle, understanding, reassuring and I couldn't have wished for a kinder and more knowledgeable Dentist to replace Peter. Thank you Dr. Hamza. Even though the Dental Practise is now known as Envisage it is lovely to still see familiar faces; and the staff are as friendly and as helpful as they have always been.

MW

Mum In Awe WEM

Really fantastic dental practice with such caring staff. They are friendly and kind and make the visits a real pleasure.

SR

Sarah Rodway

What an amazing practice! A friendly team with excellent service and results! I would highly recommend

TW

Tim Watson

This is the best dentists bar none if you need one please go here

JT

Jude Temple-Edwards

The Smile Team is the best place to work! I look forward to coming to work every morning. The dentistry is outstanding and the team is great

AL

Anna Lewin

It is like they took all the loveliest people, and put them here! I had been searching for a dentist to understand my dentist phobic daughter's fears, and they were here at the Smile Team, Ferndown all along :) . Dr Peter Mounce and Emma his dental nurse, couldn't have been more understanding, gentle and lovely. My teenage daughter burst into tears of relief after leaving her first visit. I wish we had found them years ago. She also received treatment from Jennie, the hygienist, who along with her dental nurse, Kim, gently and kindly talked her through every procedure, giving her repeated opportunity to stop if she needed to, and even providing orange flavour toothpaste and plain water to rinse, as an alternative to mint! Highly recommended :D .

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