Lisa's Smile Makeover

I've been a patient at Envisage West Moors from when it was West Moors dental clinic. I always have a good experience there, whether it's a hygienist visit, a checkup or actual treatment which thankfully is rare. The team do their best to prevent treatment being necessary by giving good advice and help with good oral hygiene and practices. The reception team are welcoming and helpful, the dental staff and their assistants are all good natured, help you to feel comfortable, are skilled, attentive and knowledgable. Any treatment has always lasted the test of time and hasn't needed subsequent attention and they don't do unnecessary work. I recommended my wife to go there and she has the same positive experience.

Sevi and Sema both make me feel special and make it clear that they care about my dental health. They have a gentle touch, are thorough, attentive, skilled and give advice on how to imrove my health. They are congenial and make me feel at ease during my appointments. Their assistant is also on the ball, preempting when suction and tools are needed, looking up details online and making the appointment run smoothly.

Very kind and gentle and explained the treatment required clearly Thanks

Staff friendly and Mr dentist Rami is such a nice, professional person.

Excellent service from all departments.

Lovely staff, very friendly and professional service.

I attended my appointment at the appropriate time, i was seen very quickly. the Dentist as always explained what was going to happen in great detail, He took X-rays and showed me the X-rays, explaining what he was showing me. He then fitted my temporary dentures and made my next appointment again explaining what was going to happen

This survey has been difficult to complete and perhaps the overall outcome is a little too positive. My husband had two appointments. The first to see Sevvy, who was his previous dentist when she was at Fordingbridge. This appointment was to get her opinion on a dental problem. The smile we were greeted with, being called by his first name, my husband relaxed immediately knowing he was in the safe hands of a dentist whose opinion he valued and in whom he had confidence. He will definitely restore his dental relationship with Sevvy! The second appointment was with the hygienist the following day at Sevvy’s suggestion, which didn’t come as a surprise. I had made it blatantly obvious that my husband suffers from anxiety, we both told the hygienist that he had very sensitive teeth. Perhaps a calmer, quieter, slower pace would have suited him best. He felt a little overwhelmed. The work on his teeth and the outcome was positive, the process was very instructive but somewhat intense. This is not a criticism. All the processes were clearly explained, he was told to put a finger up at any time, but maybe felt it would disturb the routine which he didn’t want to interrupt.

Very friendly and professional staff

The hygienist was thorough, friendly and caring. She arranged for me to see a dentist to check on a problem with a cavity in a tooth root. Excellent!The reception team (as always) were efficient and friendly.

very good service all round

A very friendly, caring practice. Great service from receptionists, dentists and hygienists. I always recommend them.

Great dentist & hygienist, have been for 3 years or so now & envisage always have me looking forward to my next appointment !

We were previous patients of Sevy. When my husband had issues with a tooth and wanted a second opinion we phoned every private dental practice in our locality to try to find where Sevy was now working. Today we had an appointment. What can I say Sevy remains the best dentist we have had. Sevy is a superb example of her profession. A skilled dentist. But more than her professional expertise she is a very calm, pleasant, friendly, reassuring, who understands her patients and who does not suggest any unnecessary treatments.

Rami was kind and gentle and addressed that I was nervous. Really put my mind at ease and pain free treatment, the best!!

Professional approach Consideration of personal issues

Been with Ms Wilcox now for several years and she is amazing.

Both Aimee and Carrie are lovely and the staff are always friendly and welcoming

I think my dentist, Caroline Wilcox, is someone who is professional, knowledgeable and gives me time.

Friendly welcome. Slight delay on appt time (5 mins) but nothing to worry about. Dental Tech and Dentist very friendly and after initial assessment and xrays the advice given wss clear and helpful. Future appt made for hygenist on the day and time we wanted. Looking forward to a long association with this practice.