Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental West Moors. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental West Moors for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871053 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental West Moors.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental West Moors. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

1215 Reviews

5.0

2nd May 2026

Quality of care and professionalism

30th April 2026

The dentist Caroline is always efficient, helpful and understanding.

30th April 2026

Both my children had appointments and felt comfortable and at ease at all time

AS

Adam Simpson

Excellent care and consideration. I never felt rushed or treated like just a number. Very happy to continue with Envisage Dental West Moors.

29th April 2026

The staff are very friendly and caring and make sure that you are ok during treatment

AP

Anne Parker

Very pleased with today's treatment and advice given

27th April 2026

Efficient, friendly, caring service throughout.

WS

Wendy Start

Lovely, chatty staff makes you feel at ease.

25th April 2026

We arrived early and were seen early

25th April 2026

Friendly staff, calm and clean environment.The Airflow treatment (rather than a polish) left teeth slightly stained.

24th April 2026

Very professional consultation. All of the options available to me were clearly explained, together with the costs.

23rd April 2026

Always a pleaure to visit this dentist

23rd April 2026

The ladies that look after me are lovely .They are very patient with me as I hate the dentist .. they make it so that I visit a dentist. I did not see one for years until I visited yours when it was Terry.

KH

K H

I’m always met with a smile from the lovely receptionists! It’s rare that my appointment is running late. I recently finished my course of Invisalign treatment with Rami. The whole process was very streamlined and Rami and his team are great at what they do. I am really happy with my results and would recommend West Moors Envisage to anyone looking for friendly caring dentistry.

JS

Joy Stringer

Always excellent professional service given at this practice. I feel very comfortable with the hygienist and the dentist with any thing they have to do. they ensure that I am comfortable And that I know what’s happening

AB

Andy Bessant

Very polite and cheerful greeting from the staff, as always. Visit was for a checkup which was sufficiently thorough, great service as always.

18th April 2026

Every one is friendly and professional and you’re out at ease straight away especially being a very nervous patient .Very pleased with staff and service.

17th April 2026

Friendly reception team. Professional hygienist, dentist and nurses...

RC

Rob Chalk

I'm a nervous patient but was welcomed and understood with a service so far that is excellent.

17th April 2026

Courteous and friendly staffReassuring too.

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