Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental West Moors. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental West Moors for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871053 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental West Moors.

Patient Reviews

People are talking about us

The biggest compliment we receive is when our patients refer their friends and family to Envisage Dental West Moors. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

1257 Reviews

5.0

1st July 2026

The care taken to look after my teeth. Very gentle and thorough examination. Explanations given throughout. I felt valued as a patient.

RM

Roger Morgan

Very friendly and professional

29th June 2026

General friendliness and warmweco e

27th June 2026

The staff were very efficient and were very attentive to my needs

SH

Susan Haigh

Very friendly and professional, Sevi and the dental nurse have always been very kind, put me at ease and explained everything. I also had an appointment with the hygienist for the first time and she and the dental<br>Nurse were helpful and lovely too, receptionists are always welcoming ! Excellent service !

26th June 2026

The friendliness of everybody in the relaxed atmosphere.

MT

Marie Thorn

Another pleasureable Invisalign checkup, as always. Enjoyed the lovely air-conditioned waiting area today, with the heatwave we've had this week.

25th June 2026

The reception girls were very professional and friendly and we were welcomed with lovely smiles. Sevi and her assistant were extremely considerate and caring with my husband checking all the time that he was okay and not experiencing any discomfort during the course of the treatment.

AD

A-L D

Everyone is really helpful and nice.

24th June 2026

Aimee explained she was using a new treatmentIt was excellent and my teeth felt really clean at the endAimee is superb kind and friendly and knows what she is doingProfessionalElemis on the reception desk is so lovely Very helpful and efficientYour team is invaluable

KR

kelvin rose

Very friendly and informative,

GR

Guy Reynolds

Everyone is lovely and friendly, while the service and standards are excellent. Highly recommended!

MS

Michelle Spruce

Fabulous dental team from reception to dentist to hygienist. Polite and always reassuring

SL

Suzanne Lyle

Positive experience with friendly, experienced staff.

18th June 2026

Years of treatment at the practice and the friendly staff.

17th June 2026

I booked my daughter in for a double extraction, the reception team were very helpful in giving me as much information as possible and with booking the appointments in as needed. On the day the team were all lovely and my daughter was very well looked after. Everything was explained to us both and she was put at ease as much as possible. I don't think it could have gone more smoothly.

SR

Scot Richardson

Very good service today. Had a crown fitted on a difficult tooth but the team did a great job.

MG

mandy Gould

Great service and friendly staff

12th June 2026

Very professional and relaxed and helpful

12th June 2026

close to home - easy parking - friendly and efficient service given by all

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